We strive to grow our business while also expanding our global footprint. Our journey started in African countries and continued to many other parts of the world. For us, success is delivering our innovations & engineering solutions with flawless features. Taking small steps forward helps you reach your customer’s expectations. We began this year by expanding our presence in Latin American countries. We are glad that our four machines were installed there during this fiscal year.
The purchase of the machine does not mark the end of our relationship with our customers. Customer satisfaction and retention are critical to us. We stand by their side to resolve any machine-related issues. Our local customer service representatives are expert engineers who can quickly resolve technical issues.
Spare parts are critical components of a machine. Consider the following scenario: you imported a machine; between intervals, there are some issues or human intervention in damage to machinery; a quick replacement becomes critical, but it was IMPORTED. The procedure does become lengthy, but what if spare parts are readily available? So, your problem is easily solved. We make spare parts for our machinery readily available.
The most significant barrier to global product expansion is language. Our machines are pre-programmed in Spanish. To make it more user-friendly, the parameters set inside are also in Spanish. If a problem persists, we remove every impediment coming in the way of our customers. Our representatives are multilingual experts who can answer all of your sales queries. They explain everything about the machine in the language preferred by the customer.
Our customers are our foremost priority their satisfaction, response, and reviews matter to us a lot. To reduce their level of issues related to machines we try to consider every aspect they are likely or might face in the future.
For further information you can visit our website vishvaexim.com or connect with us via Email- firstname.lastname@example.org.